Plain-language summary: Business Results Mastery collects contact and business information you provide, uses it to deliver our lead generation and revenue services, and may contact you via SMS, email, and phone when you opt in. We do not sell your personal information. We do not share SMS opt-in data or mobile numbers with any third party for marketing purposes — ever. You can opt out of communications at any time by replying STOP.
Business Results Mastery ("BRM," "we," "us," or "our") is a revenue generation and lead acquisition company operating in Canada and the United States. Our primary website is located at brmastery.com.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, services, marketing communications, and SMS/text messaging programs. It applies to all users of our website and all individuals who engage with our services or receive communications from us.
Our Terms of Service are available at brmastery.com/terms.
By using our website or services, or by submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
How we use this information: We use your information only for the purposes described in Section 3 below. We do not collect information we do not need, and we do not use your information for purposes you have not been informed about.
We use personal information for the following specific and lawful purposes:
We process personal information only where we have a lawful basis to do so, including your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.
Business Results Mastery operates the following SMS / text messaging programs, registered under the A2P (Application-to-Person) 10DLC framework with US wireless carriers:
We will only send you SMS or text messages if you have expressly opted in. Consent is obtained via one of the following methods:
Our standard opt-in disclosure, presented at every point of collection, reads:
"By submitting this form and providing your phone number, you consent to receive SMS text messages from Business Results Mastery regarding your inquiry. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Privacy Policy: brmastery.com/privacy | Terms: brmastery.com/terms"
Message frequency varies depending on the nature of your inquiry and the service you are engaged with. During an active lead follow-up period, you may receive up to 4–6 messages per week. This will taper to a lower frequency for ongoing nurture. You will never be contacted unreasonably or excessively.
Standard message and data rates charged by your mobile carrier may apply to all SMS messages you receive from us. Business Results Mastery does not charge any additional fee for SMS communications.
You may opt out of SMS messages from us at any time using any of the following methods:
Upon receiving a STOP request, you will receive a single confirmation message and no further SMS will be sent unless you re-opt in. We process all opt-out requests immediately.
Reply HELP to any message for program information and our support contact details, or email [email protected] at any time.
Our SMS programs are supported by all major US and Canadian wireless carriers including AT&T, T-Mobile, Verizon, Bell, Rogers, and Telus. Carriers are not liable for delayed or undelivered messages.
We do not sell, share, rent, lease, trade, or transfer your mobile phone number or SMS opt-in consent to any third party for their own marketing purposes under any circumstances.
SMS opt-in data — including your mobile phone number, consent records, and messaging history — is used solely for the purpose for which consent was collected. It is never:
This restriction is absolute and applies regardless of any other provision in this Privacy Policy.
Where BRM facilitates SMS follow-up on behalf of a client business, the sending entity is disclosed in every message. In those cases, the client business is the party communicating with you and their own privacy practices apply to ongoing data handling on their end.
Aside from the absolute prohibition on SMS data sharing described in Section 5, we may share personal information in the following limited circumstances:
We work with trusted third-party vendors who help us operate our business, including CRM platforms, SMS delivery providers (registered A2P 10DLC senders), email platforms, scheduling tools (Calendly), advertising platforms (Meta), and website analytics providers. All service providers are contractually bound to protect your data and may only use it to provide services to BRM.
Where you are a lead generated on behalf of a BRM client, your contact information is shared with that client for the purpose of fulfilling the service you expressed interest in. You will have been informed of this at the point of opt-in.
We may disclose information where required by applicable law, court order, or government authority in Canada or the United States.
In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction under the same obligations in this Privacy Policy.
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
We take the security of your personal information seriously and implement the following safeguards:
No method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that affects your personal information, we will notify affected individuals and relevant authorities in accordance with applicable law, including PIPEDA breach notification requirements in Canada and applicable US state breach notification laws.
We retain personal information for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law.
When information is no longer required, we will securely delete or anonymize it.
You have the following rights with respect to your personal information and communications:
All opt-out requests are processed immediately for SMS, and within 10 business days for email (as required by CASL).
To exercise any right, email [email protected] with the subject "Privacy Rights Request." We respond within 30 days (Canada) or 45 days (US).
Our website uses cookies and similar tracking technologies. Here is exactly what we use and why:
You can control cookies through your browser settings at any time. Disabling non-essential cookies will not affect your ability to view or use our website. We do not use cookies to collect sensitive personal information or to identify you without your knowledge.
Our services are directed exclusively at businesses and business professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us at [email protected] and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify active clients by email.
The current version of this Privacy Policy is always available at brmastery.com/privacy. Continued use of our services after a policy update constitutes acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy, your personal information, or SMS communications:
Business Results Mastery — Privacy
Email: [email protected]
Website: brmastery.com
Privacy Policy URL: brmastery.com/privacy
Terms of Service URL: brmastery.com/terms
Jurisdiction: Ontario, Canada
Canadian residents may also direct complaints to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.
US residents may contact the Federal Trade Commission at www.ftc.gov.